Appointment Scheduling Activation
This is how you enable in-chat scheduling for your AI agent.
How Appointment Scheduling Works
Overview:
Our AI agent now offers a convenient appointment scheduling feature. This feature integrates seamlessly with Google Calendar to give you real-time availability slots. Here's how you can make the most out of it:
Setting Up:
Turn on the scheduling feature using the provided switch/button.
Connect your Google Calendar. The system will guide you through a secure OAuth process to ensure your data remains private.
Set your working hours. In the initial version, set a uniform time for all days. For example, you might work 9 a.m. to 5 p.m. This will be displayed in your time zone, but stored in UTC for consistency.
Using the Feature:
When a user wishes to schedule an appointment, the AI agent displays available times based on your Google Calendar.
Once a time is chosen, the AI agent verifies its availability.
The user provides their email address, and the AI agent schedules the appointment. It can also set up a Google Hangout Meet automatically.
Both you and the user receive a notification through Google's default system once the appointment is booked.
Additional Info:
Remember, the AI agent requires the user's email to schedule an appointment. This ensures you can send a Google Hangout Meet invite if needed.
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