AI Agent Settings

This is the most important area for your AI Agent because it is where you will customize the AI agent for each use case/ business.

Name

This is the internal name of the AI Agent in your account. This name is not seen by users as long as a display name is added as well.

Display Name

This is the name shown to users on the chat widget.

This user-visible name represents your AI Agent. We advise including 'Al' for clarity. If this is not set, then AI Agent`s name will be shown.

Initial Messages

Enter the AI Agent initial message(s) to users, separated by a new line for multiple messages.

This message greets users upon their initial interaction with the AI Agent. To add multiple messages, separate them by new lines.

Conversation Starters

Predefined clickable messages for user prompts. Separate multiple messages with new lines.

Chat Widget Pop Up

When enabled this will open the entire chat widget to the user on the webpage.